Terms & Conditions

Effective Date: 16 Apr 25
Welcome to HEALTH RATNA! By using our website www.healthratna.com, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By accessing or using our site, you accept all policies, rules, and terms mentioned here and in our Privacy Policy and Return Policy.

2. Products & Pricing

We sell food products including makhana, dry fruits, nuts, and seeds, both raw and flavored.
All product prices are inclusive of applicable taxes.
Prices and availability may change without notice, but you will always be charged the price shown at checkout.

3. Orders & Payments

You agree that all information you provide is accurate and complete.
We reserve the right to cancel any suspicious, bulk, or fraudulent orders.
Payments are accepted through secure gateways (e.g., Razorpay, UPI, credit/debit cards, and COD where applicable).

4. Shipping & Delivery

Shipping details, charges, and timelines are listed in our [Shipping Policy].
Delays caused by courier services or natural events are not our responsibility.

5. Returns, Refunds & Cancellations

Food products are not eligible for return.
Refunds or replacements are offered only for valid cases (damaged, expired, wrong item).
Orders can only be canceled within 1 hour of placing them.

Read full details on our [Return & Refund Policy] and [Cancellation Policy] pages.

6. Intellectual Property

All content on this website (text, logos, images, graphics) is the property of HEALTH RATNA and cannot be reused without written permission.

7. Limitation of Liability

HEALTH RATNA is not liable for:

Delays, disruptions, or issues caused by third-party services (payment gateways, courier partners)
Minor variations in product color, packaging, or flavor taste, due to natural differences

8. Dispute Resolution

Any disputes are subject to the jurisdiction of Jaipur, Rajasthan, India.

9. Contact Information

For any questions or issues, reach out to:

Email: support@healthratna.com
Phone: +91-9468408529

Whatsapp: https://wa.me/message/ERWXJVKU6QD5G1
Address: Near Star City, Hathoj, Jaipur 302012

HEALTH RATNA – Pure Taste. Pure Trust.