Privacy Policy

Effective Date: 16 Apr 25

At HEALTH RATNA, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.healthratna.com and make purchases of healthy snacks, dry fruits, and flavored fox nuts.

1. Information We Collect

We may collect the following personal information:

Full Name
Mobile Number
Email Address
Shipping & Billing Address
Order & Transaction Details
Device and Browser Information (including IP Address)

2. How We Collect Information

We collect data directly from you when you:

Place an order on our website
Subscribe to our newsletter or WhatsApp updates
Contact us via our forms or email
Use our site through cookies, pixels, or tracking tools

3. Purpose of Data Collection

We use your personal information to:

Process and ship your orders
Send updates related to your orders
Provide customer support
Improve our website and product experience
Send marketing emails and WhatsApp promotions (with your consent)

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only with:

Trusted payment gateways (e.g., Razorpay, Paytm)
Courier and logistics partners
Technical service providers (e.g., hosting, analytics)

5. Cookies & Tracking Tools

Our website uses cookies and similar technologies to enhance user experience. Cookies help us:

Remember your cart and login preferences
Track website usage via tools like Google Analytics
Retarget ads via Facebook Pixel or Google Ads (if enabled)

You can disable cookies via your browser settings at any time.

6. Data Security Measures

We protect your information with industry-standard practices:

SSL encryption on all transactions
Secure servers and firewall protection
Restricted access to personal data

7. Your Privacy Rights

You have the right to:

Access or correct your personal data
Request deletion of your account or personal information
Opt-out of marketing messages anytime

To request changes, contact us via email at: support@healthratna.com

8. Changes to This Privacy Policy

We may update this policy occasionally. All updates will be posted here with a revised “Effective Date.” We recommend reviewing this page regularly for the latest information.

9. Contact Us

If you have any questions about our Privacy Policy, please contact us:

HEALTH RATNA
Email: support@healthratna.com
Address: Health Ratna, Near Star City, Hathoj, Jaipur 302012, India